Easy Read: Evaluation of the NDIS Appeals Program Legal Services
Uses pictures and words to show how the NDIS Appeals Program helps people with disability to get legal support that they need.
Tag: Evaluations
Research Summary: ‘I would have given up without it’: An evaluation of the NDIS Appeals Program Legal Services
Highlights findings from our evaluation of the NDIS Appeals Program Legal Services, and key lessons for improving access to justice for people with disability making an appeal to the Administrative...
‘I would have given up without it’: An evaluation of the NDIS Appeals Program Legal Services
An Evaluation of the NDIS Appeals Program Legal Services examines the program’s role in supporting access to justice for people with disability navigating the Administrative Review Tribunal.
Law informed: The value of telephone legal information services to clients
Do telephone legal information services fill a valuable place in the legal assistance landscape? Under its Research Alliance with Victoria Legal Aid (VLA), the Law and Justice Foundation followed up...
Victoria Legal Aid: Information services literature scan
The purpose of this literature scan was to locate and summarise the available research evidence on information services, with a focus on what contributes to effective legal information. Victoria Legal...
Legal Aid NSW Domestic Violence Unit: process evaluation of the first nine months
The Legal Aid NSW DFV Strategy 2016-2018 aligns with government policies and priorities to ensure people who are affected by DFV receive high quality, client-centred and holistic services. The DVU...
Community legal education and information: model priorities and principles, Justice issues paper 25
The research evidence on legal need, and on effective service delivery to address that need, provides clear direction for planning effective community legal education and information (CLEI). This paper summarises...
In summary: evaluation of the appropriateness and sustainability of Victoria Legal Aid’s Summary Crime Program
In summary: evaluation of the appropriateness and sustainability of Victoria Legal Aid's Summary Crime Program evaluates whether, following changes to the program in 2012-2013, VLA`s SCP is appropriate to client...
What works? Learning from the literature, Justice issues paper 19
A sensible first step in seeking to understand what works is to identify lessons learned from past experience and research. Yet, faced with a proliferation of articles, research, evaluation reports...
Is early intervention timely? Justice issues paper 20
Better to have a fence at the top of the cliff than a fleet of ambulances at the bottom. Such is the call to early intervention: preventing legal problems from...
Timing early intervention
This paper is drawn from Reshaping legal assistance services: building on the evidence base: a discussion paper by Pleasence, P, Coumarelos, C, Forell, S & McDonald, HM (2014). The Reshaping...
The outcomes of community legal education: a systematic review, Justice issues paper 18
Community legal education (CLE) has been conducted in NSW for the last 30 years. It aims to raise awareness among community members about the law and legal processes, and improve...
Reshaping legal assistance services: building on the evidence base: a discussion paper
This report draws on more than a decade of empirical research evidence - together with current experience of service providers - to inform the design and delivery of efficient and...
Reaching in by joining-up: evaluation of the legal assistance partnership between Legal Aid NSW and Settlement Services International
In March 2013, Legal Aid NSW and Settlement Services International entered into a partnership to provide legal services to people from culturally and linguistically diverse (CALD) backgrounds who are disadvantaged....
Review of Legal Aid NSW outreach legal services. Stage two report: Evolving best practice in outreach – insights from experience
This report is published by the Law and Justice Foundation of New South Wales, an independent, not-for-profit organisation that seeks to advance the fairness and equity of the justice system,...
Effectiveness of public legal assistance services: a discussion paper, Justice issues paper 16
This paper contends that, in the context of evaluating legal assistance services, effectiveness refers to a causal link between an activity and an outcome. Accordingly, it is only through research...
An evaluation of Legal Aid NSW’s Family Law Early Intervention Unit Duty Lawyer Service
The Family Law Early Intervention Unit (EIU) is a state-wide specialist service of Legal Aid NSW, funded under the National Partnership Agreement on Legal Assistance Services. Among other services, the...
Legal assistance by video conferencing: what is known? Justice issues paper 15
In recent years there has been an increasing drive to improve access to legal services through the use of video conferencing technology. This paper reports on an extensive search for,...
Managing mortgage stress: evaluation of the Legal Aid NSW and Consumer Credit Legal Centre Mortgage Hardship Service
The MHS is a joint project of Legal Aid NSW and CCLC. It provides legal assistance and financial counselling to people experiencing mortgage stress with a view to assisting them...
Outreach legal services to people with complex needs: what works? Justice issues paper 12
This paper reports on a systematic review of the best available research into outreach legal services to disadvantaged people with complex needs. Our review indicates that to effectively reach and...