
You searched for: "Service data"
Showing publications between: 1991 - 2026

Updated to complete the suite of NLAS indicators based on the 2021 Census, NLAS(Aboriginal & Torres Strait Islander peoples) is intended to support the planning of legal assistance services as...

NSW Legal Needs Survey in disadvantaged areas: South Sydney, Justice issues paper 8
Justice made to measure: NSW legal needs survey in disadvantaged areas (2006) is the report of a large-scale quantitative study of the legal needs of disadvantaged people in six local...

Need for Legal Assistance Services (NLAS) indicators – 2021 Census update
The Foundation’s NLAS(Capability) and NLAS(Community) indicators have been updated with the most recent (2021) Census data, with counts available at various levels of geography. These counts provide a comparative indicator...

NSW Legal Needs Survey in disadvantaged areas: Nambucca, Justice issues paper 6
Justice made to measure: NSW legal needs survey in disadvantaged areas (2006) is the report of a large-scale quantitative study of the legal needs of disadvantaged people in six local...

NSW Legal Needs Survey in disadvantaged areas: Newcastle, Justice issues paper 7
Justice made to measure: NSW legal needs survey in disadvantaged areas (2006) is the report of a large-scale quantitative study of the legal needs of disadvantaged people in six local...

Quantitative legal needs survey: Bega Valley (pilot)
This survey examined the findings of a survey of legal needs in the Bega Valley local government area. It also forms the basis for a survey of six local government...

The changing face of litigation: unrepresented litigants in the Family Court of Australia
This project examines unrepresented litigants in the Family Court including: changes that may have contributed to increases; the characteristics of unrepresented litigants and the impact they have had on the...

Managing prejudicial publicity: an empirical study of criminal jury trials in New South Wales
The aim of this study was to gain insights into the effects of prejudicial publicity on criminal jury trails. These included details about the crime, observations from jurors about the...

Case management reform: a study of the Federal Court’s individual docket system
This project aimed to describe the individual docket system (IDS) as it has been implemented and to identify areas of difficulty as well as possible model practices or useful ways...

The legal information needs of older people
This literature review examines the legal information needs and pathways of older Australians and the most effective ways of providing information to them.

Planning legal assistance services by area: is SEIFA the answer?
Results from the Legal Australia-Wide (LAW) Survey demonstrate that certain disadvantaged groups are particularly vulnerable to legal problems. Thus, data that identify the demographic groups with high legal need and...

Locating demand: updating the Need for Legal Assistance Services indicators: 2016 Census data, Justice issues paper 28
This paper describes the revisions to the 2015 Need for Legal Assistance Services (NLAS) indicators following the release of the 2016 Census data. The NLAS indicators were developed by the...

Qualitative research: Methods for understanding justice issues
This Justice Methods paper explores how qualitative research helps us understand the “how” and “why” behind people’s experiences of justice. It shows how these methods reveal complex issues, amplify underrepresented...

The outcomes of community legal education: a systematic review, Justice issues paper 18
Community legal education (CLE) has been conducted in NSW for the last 30 years. It aims to raise awareness among community members about the law and legal processes, and improve...

Fines: are disadvantaged people at a disadvantage? Justice issues paper 27
Using LAW Survey data, this paper reveals that fines problems disproportionately affect disadvantaged people. The most disadvantaged were particularly vulnerable to fines problems, and the adverse consequences resulting from fines...

Model key performance indicators for NSW Courts
This report represents the results of a project to develop model key performance indicators for New South Wales Courts. The project was a joint undertaking between the New South Wales...

Access to justice and legal needs: a project to identify legal needs, pathways and barriers for disadvantaged people in NSW. Background paper
This paper aimed to assist those intending to make a submission or be involved in subsequent stages of the Access to Justice and Legal Needs project

Is early intervention timely? Justice issues paper 20
Better to have a fence at the top of the cliff than a fleet of ambulances at the bottom. Such is the call to early intervention: preventing legal problems from...

Recruitment and retention of lawyers in regional, rural and remote New South Wales: Summary Report, Justice issues paper 13
The problems associated with the recruitment and retention of solicitors in regional, rural and remote NSW are more nuanced than the broad city versus country divide commonly advocated. A census...

Conveyancing fees in a competitive market
The aim of this study was to examine the impact of competition on fees in conveyancing matters in small law firms in New South Wales.

How people solve legal problems: level of disadvantage and legal capability, Justice issues paper 23
The paper provides compelling new evidence from the Legal Australia-Wide (LAW) Survey demonstrating the lower legal capability of multiply disadvantaged people. The most disadvantaged respondents were found to be significantly...

Fine but not fair: fines and disadvantage, Justice issues paper 3
There are 17 000 offences in approximately 100 legislative instruments for which a penalty notice or 'fine' can be issued in New South Wales (NSW).1 While many fines are for...

An economic evaluation of differential case management
The study aimed to determine if the New South Wales differential case management program yielded economic benefits for society, compared with the two previous systems of case management, Practice Notes...

Availability of lawyers in RRR NSW: what we have learnt
Recent concerns about the perceived loss of lawyers from regional, rural and remote (RRR) areas have centred on recruitment and retention issues. This paper highlights key findings of two studies...

Indigenous people, multiple disadvantage and response to legal problems
This paper extends analysis of the Legal Australia-Wide (LAW) Survey national dataset by examining response to legal problems and barriers to obtaining advice by Indigenous status and level of disadvantage....

Cognitive impairment, legal need and access to justice, Justice issues paper 10
Cognitive impairment has consistently been raised in the Law and Justice Foundation's Access to Justice and Legal Needs (A2JLN) research as affecting and compounding legal need and hindering its resolution....

Evidence-based policy & law making: Bail reform in New South Wales
What role should evidence play in shaping justice policy, particularly when decisions must balance individual rights, public safety, and community expectations? This edition of Justice Issues explores the importance of...

Study of tenancy dispute experience and preparedness at NCAT
Explore how self-represented individuals experience tenancy disputes at NCAT in this qualitative study. Findings reveal insights into power dynamics in conciliation, gaps in procedural clarity, and the importance of advocacy...

The complexities of child protection-related legal needs: Findings from the LAW Survey
Families who have involvement with the child protection system are likely to experience a complex range of co-occurring legal and non-legal issues.

Plaintiffs’ satisfaction with dispute resolution processes: trial, arbitration, pre-trial conference and mediation
This is a detailed study of plaintiffs' perceptions of four dispute resolution procedures in the NSW District court's Sydney registry and private mediation through the New South Wales Law Society...

The nature of personal injury
Traditional sources of data give only partial insight into the nature of personal injury as a legal problem. These data typically say little about personal injury that does not result...

Law and disorders: illness/disability and the response to everyday problems involving the law, Updating Justice 30.
The Legal Australia-Wide (LAW) Survey has demonstrated a strong relationship between the prevalence of legal problems and long-term illness/disability, with elevated levels for all types of illness/disability and particularly for...

Justice made to measure: NSW legal needs survey in disadvantaged areas: summary report
The appropriate provision of legal services in any jurisdiction requires a thorough understanding of the legal issues people experience, people`s responses to these issues and the outcome of these issues....

It’s personal: business ownership and the experience of legal problems, Justice issues paper 24
This paper uses Legal Australia-Wide (LAW) Survey data to explore 2,611 nationally representative business owners' experiences of legal problems. Independent of other factors, business owners were found to be more...

Resolving legal problems: the role of disadvantage
New analysis of the Legal Australia-Wide Survey demonstrates the association between legal problem resolution, level of disadvantage and legal capability. The findings show that disadvantaged Australians are more likely to...

Disadvantage and responses to legal problems in remote Australia – a working paper
New analyses from the Legal Australia-WIDE (LAW) Survey confirm that high levels of disadvantage are associated with a lower likelihood of taking action and seeking professional advice in respones to...

