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The final of nine reports in the series, which encompasses the Local Court, District Court, Supreme Court, NSW Civil and Administrative Tribunal (NCAT), and the Land and Environment Court. For...

Data insights in civil justice: NSW Land and Environment Court
One of nine reports in the series, which encompasses the Local Court, District Court, Supreme Court, NSW Civil and Administrative Tribunal (NCAT), and the Land and Environment Court. For each...

Resolving legal problems: the role of disadvantage
New analysis of the Legal Australia-Wide Survey demonstrates the association between legal problem resolution, level of disadvantage and legal capability. The findings show that disadvantaged Australians are more likely to...

Indigenous people and legal problem resolution
We know that in Australia legal problems are widespread and if they are not resolved, there are health, social and economic consequences. This paper examines the experience of Indigenous Australians...

Victorian Community Legal Sector Outcomes Measurement Framework (2017)
EXTERNAL - The Federation of Community Legal Centres (Vic) have led the development of a shared Outcomes Measurement Framework for CLCs to use to demonstrate individual and collective impact. Read the...

Personal injury problems: new insights from the Legal Australia-Wide Survey, Justice issues paper 22
This paper uses data from the LAW Survey to shed light on four different types of personal injury problems that are likely to be justiciable or have legal aspects -...

Need for legal assistance services: developing a measure for Australia, Justice issues paper 26
This paper describes how the Foundation developed the Need for Legal Assistance (NLAS) indicator which uses census data to assess potential demand by geographic location. It provides a count of...

It’s personal: business ownership and the experience of legal problems, Justice issues paper 24
This paper uses Legal Australia-Wide (LAW) Survey data to explore 2,611 nationally representative business owners' experiences of legal problems. Independent of other factors, business owners were found to be more...

Community legal education and information: model priorities and principles, Justice issues paper 25
The research evidence on legal need, and on effective service delivery to address that need, provides clear direction for planning effective community legal education and information (CLEI). This paper summarises...

In summary: evaluation of the appropriateness and sustainability of Victoria Legal Aid’s Summary Crime Program
In summary: evaluation of the appropriateness and sustainability of Victoria Legal Aid's Summary Crime Program evaluates whether, following changes to the program in 2012-2013, VLA`s SCP is appropriate to client...

Data insights in civil justice: NSW District Court
One of nine reports in the series, which encompasses the Local Court, District Court, Supreme Court, NSW Civil and Administrative Tribunal (NCAT), and the Land and Environment Court. For each...

On the brink: how business owners experience business related and other legal problems
New analysis of LAW Survey data has identified three distinct groups among business owners according to their likelihood of experiencing business-related and other types of legal problems ‒ ‘normal’, ‘highly...

From the frying pan to the fire: the impact of small businesses’ legal problems
Among LAW Survey respondents, 2,611 people (13%) described themselves as business owners. These business owners reported 984 business-related legal problems, 65 per cent of which resulted in adverseconsequences (e.g. loss...

In need of advice: how business owners respond to legal problems
Business owners sought advice to resolve business-related legal problems more often than other LAW Survey respondents. They also made greater use of legal advisers, financial advisers and trade/professional association advisers...

Data insights in civil justice: NSW Civil and Administrative Tribunal – Overview (NCAT Part 1)
The Department of Justice NSW is seeking to optimise the use of civil court and tribunal data for evidence-based decision-making, specifically the civil divisions of the Local, District and the...

Data insights in civil justice: NSW Civil and Administrative Tribunal – Consumer and Commercial Division (NCAT Part 2)
The final of nine reports in the series, which encompasses the Local Court, District Court, Supreme Court, NSW Civil and Administrative Tribunal (NCAT), and the Land and Environment Court. For...

Data insights in civil justice: NSW Civil and Administrative Tribunal – Administrative and Equal Opportunity Division & Occupational Division (NCAT Part 3)
The Department of Justice NSW is seeking to optimise the use of civil court and tribunal data for evidence-based decision-making, specifically the civil divisions of the Local, District and the...

Data insights in civil justice: NSW Civil and Administrative Tribunal – Guardianship Division (NCAT Part 4)
The Department of Justice NSW is seeking to optimise the use of civil court and tribunal data for evidence-based decision-making, specifically the civil divisions of the Local, District and the...

Data insights in civil justice: NSW Civil and Administrative Tribunal – Appeal Panel (NCAT Part 5)
The Department of Justice NSW is seeking to optimise the use of civil court and tribunal data for evidence-based decision-making, specifically the civil divisions of the Local, District and the...

Meeting the greater legal needs of single parents
New analysis of LAW Survey data reveals that single parents whose children live with them, and single parents whose children live elsewhere, have the highest prevalence of legal problems among...

How people solve legal problems: level of disadvantage and legal capability, Justice issues paper 23
The paper provides compelling new evidence from the Legal Australia-Wide (LAW) Survey demonstrating the lower legal capability of multiply disadvantaged people. The most disadvantaged respondents were found to be significantly...

Data insights in civil justice: NSW Local Court
In summary: evaluation of the appropriateness and sustainability of Victoria Legal Aid's Summary Crime Program evaluates whether, following changes to the program in 2012-2013, VLA's SCP is appropriate to client...

The nature of personal injury
Traditional sources of data give only partial insight into the nature of personal injury as a legal problem. These data typically say little about personal injury that does not result...

What works? Learning from the literature, Justice issues paper 19
A sensible first step in seeking to understand what works is to identify lessons learned from past experience and research. Yet, faced with a proliferation of articles, research, evaluation reports...

Is early intervention timely? Justice issues paper 20
Better to have a fence at the top of the cliff than a fleet of ambulances at the bottom. Such is the call to early intervention: preventing legal problems from...

Beyond great expectations: modest, meaningful and measurable community legal education and information, Justice issues paper 21
Great expectations accompany many community legal education and information (CLEI) strategies - as tools to empower, to prevent legal issues escalating and to improve access to justice. But are these...

Collaborative Planning Resource – Service Planning
The Foundation developed the Collaborative Planning Resource (CPR) in support of the 2015 National Partnership Agreement on Legal Assistance Services (NPA) between the Commonwealth of Australia and the states/territories. It...

Indigenous people, multiple disadvantage and response to legal problems
This paper extends analysis of the Legal Australia-Wide (LAW) Survey national dataset by examining response to legal problems and barriers to obtaining advice by Indigenous status and level of disadvantage....

Planning legal assistance services by area: is SEIFA the answer?
Results from the Legal Australia-Wide (LAW) Survey demonstrate that certain disadvantaged groups are particularly vulnerable to legal problems. Thus, data that identify the demographic groups with high legal need and...

Planning legal outreach
This paper defines legal outreach and summarises the different models that can be used to deliver legal outreach. It describes the key characteristics of successful legal outreach and the benefits...

Availability of lawyers in RRR NSW: what we have learnt
Recent concerns about the perceived loss of lawyers from regional, rural and remote (RRR) areas have centred on recruitment and retention issues. This paper highlights key findings of two studies...

The outcomes of community legal education: a systematic review, Justice issues paper 18
Community legal education (CLE) has been conducted in NSW for the last 30 years. It aims to raise awareness among community members about the law and legal processes, and improve...

The development of the Legal Assistance Service Data Digest and Data Digest Online
This paper reports on a project by the Law and Justice Foundation of New South Wales to develop a database and associated online application to facilitate access to data on...

Reshaping legal assistance services: building on the evidence base: a discussion paper
This report draws on more than a decade of empirical research evidence - together with current experience of service providers - to inform the design and delivery of efficient and...

Reaching in by joining-up: evaluation of the legal assistance partnership between Legal Aid NSW and Settlement Services International
In March 2013, Legal Aid NSW and Settlement Services International entered into a partnership to provide legal services to people from culturally and linguistically diverse (CALD) backgrounds who are disadvantaged....

Lawyer availability and population change in regional, rural and remote areas of NSW
This research is the second of two studies undertaken by the Law and Justice Foundation into the availability of solicitors in regional, rural and remote (RRR) areas of New South...

Reshaping legal assistance services, building on the evidence base: summary
The Reshaping legal assistance services discussion paper draws on a substantial base of empirical research – together with current experience of service providers – to inform the design and delivery...

Limits of legal information: when knowing what to do is not enough
One aim of community legal information and education strategies is to promote community understanding of law and what to do about legal problems. Key to this is a focus on...

Legal capability and inaction for legal problems: knowledge, stress and cost
Deficiencies in legal capability may limit a person’s ability to effectively resolve legal problems. This paper examines three reasons provided by respondents for taking no action in response to legal...

Are renters worse off? The legal needs of public and private tenants
International legal needs research has revealed that people who live in rented accommodation are particularly vulnerable to experiencing legal problems. This paper uses LAW Survey data to address the legal...
