The Foundation’s in-depth evidence-based research reports that provide methodological detail and findings. These include program evaluations, legal needs surveys and court data analysis.

A balancing act: Lawyers’ views on access to justice in regional, rural and remote NSW
Insights into delivering justice across regional, rural and remote NSW, drawing on practitioner experience to highlight how place, distance and local context shape legal outcomes.

Easy Read: Evaluation of the NDIS Appeals Program Legal Services
Uses pictures and words to show how the NDIS Appeals Program helps people with disability to get legal support that they need.

Research Summary: ‘I would have given up without it’: An evaluation of the NDIS Appeals Program Legal Services
Highlights findings from our evaluation of the NDIS Appeals Program Legal Services, and key lessons for improving access to justice for people with disability making an appeal to the Administrative…

‘I would have given up without it’: An evaluation of the NDIS Appeals Program Legal Services
An Evaluation of the NDIS Appeals Program Legal Services examines the program’s role in supporting access to justice for people with disability navigating the Administrative Review Tribunal.

Study of tenancy dispute experience and preparedness at NCAT
Explore how self-represented individuals experience tenancy disputes at NCAT in this qualitative study. Findings reveal insights into power dynamics in conciliation, gaps in procedural clarity, and the importance of advocacy…

Data-driven insights into NCAT tenancy dispute resolution
This analysis of nearly 40,000 applications finalised in 2024 provides a unique view into how tenancy matters progress through the Tribunal. The report reveals patterns in dispute resolution, party roles,…

Natural disaster-related legal need: Community Legal Centres and disaster preparedness
The final stage of a multi-phase research program has now been released, addressing how the legal assistance sector can better support disaster-affected communities in Australia.

NLAS (Aboriginal & Torres Strait Islander peoples)
Updated to complete the suite of NLAS indicators based on the 2021 Census, NLAS(Aboriginal & Torres Strait Islander peoples) is intended to support the planning of legal assistance services as…

Natural disaster-related legal need in Australia: State of the evidence
This report provides the first comprehensive summary of what is known about disaster-related legal needs in the Australian context and offers new insights to aid in understanding the specific challenges…

Introducing NLAS(Language) – 2021 Census
This latest addition to the suite of NLAS indicators is intended to support legal assistance service providers in identifying geographic areas where there is potential demand for translator and interpreter services.

Data to inform assessment of legal needs in New South Wales
The purpose of this report is to provide an overview of some information and data sources that are useful to consider in conducting a legal needs assessment in New South…

An analysis of Legal Aid service data: two Jurisdictional Profiles
This report presents an analysis of Legal Aid service delivery data in NSW (2018-19) and the NT (2020-21). This report aims to showcase the work of Legal Aid services in…

Legal Assistance Services Outcomes Frameworks: A Rapid Scoping Review
The successful use of outcomes frameworks as part of an outcomes-based approach to service design has many benefits by putting people’s needs at the centre of design and delivery. An…

Using court data to support planning legal assistance for First Nations people (Data insights in justice)
To enable legal assistance services to appropriately structure available resources and plan most effectively to support Aboriginal and Torres Strait Islander people in the justice system, it is important to…

Locating legal assistance demand: using courts data to support legal service planning for First Nations people in NSW
This project aimed to support service planning for the Aboriginal Legal Service (NSW/ACT) Ltd (ALS) by sourcing and analysing relevant data and devising a proxy indicator for demand for legal…

An Assessment of Legal Needs in NSW
The Law and Justice Foundation of NSW was approached by the NSW Department of Communities and Justice in September 2021 to prepare an assessment of legal needs in the jurisdiction….

Aboriginal and Torres Strait Islander Families in Australian Coroners Courts: A review of the research literature on improving court experiences
Coroners courts in many jurisdictions throughout Australia are seeking ways to ensure their processes and practices are culturally sensitive, particularly for supporting Aboriginal and Torres Strait Islands families. This report…

Law informed: The value of telephone legal information services to clients
Do telephone legal information services fill a valuable place in the legal assistance landscape? Under its Research Alliance with Victoria Legal Aid (VLA), the Law and Justice Foundation followed up…

Housing-related problems and enquiries to legal assistance services in NSW (Data insights in justice)
Understanding the characteristics of people who experience housing-related legal problems, such as their age, gender and Indigenous status, is important when planning legal assistance services. The LAW Survey and the…

Employment-related problems and enquiries to legal assistance services in NSW (Data insights in justice)
Understanding the characteristics of people who experience employment-related legal problems, such as their age, gender and Indigenous status, is important when planning legal assistance services. The LAW Survey and the…
