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Author: Kerryn Butler

Timing of disaster-related legal assistance in New South Wales

Timing of disaster-related legal assistance in New South Wales: Trends in service utilisation for common legal problems following flood and bushfire

Emily Kothe,

Kerryn Butler,

| 2025
Originally published in the Australian Journal of Emergency Management, AIDR (CC BY 4.0). This study examines legal service use after disasters, analysing statewide data across six issue categories (insurance, grants,...

Access to justice,

natural disasters,

Recent,

Service data,

Service Delivery,

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Study of tenancy dispute experience and preparedness at NCAT

Study of tenancy dispute experience and preparedness at NCAT

Kerryn Butler,

Kate Davies,

Emily Kothe, | 2025

Explore how self-represented individuals experience tenancy disputes at NCAT in this qualitative study.  Findings reveal insights into power dynamics in conciliation, gaps in procedural clarity, and the importance of advocacy...

Courts and tribunals,

Recent,

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Data-driven insights into NCAT tenancy dispute resolution

Data-driven insights into NCAT tenancy dispute resolution

Kerryn Butler,

Emily Kothe,

Kate Davies, | 2025

This analysis of nearly 40,000 applications finalised in 2024 provides a unique view into how tenancy matters progress through the Tribunal. The report reveals patterns in dispute resolution, party roles,...

Courts and tribunals,

Recent,

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Conciliation in Australian civil justice: An evidence snapshot

Conciliation in Australian civil justice: An evidence snapshot

Kerryn Butler, | 2025

This snapshot brings together research evidence on the role of conciliation in Australian civil justice systems. It aims to build understanding of conciliation practices, their benefits and risks, and the...

Alternative dispute resolution,

Courts and tribunals,

Recent,

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Health Justice Partnership: An opportunity to respond to childhood adversity

| 2025
This mixed-method evaluation found that Health Justice Partnerships helped improve practitioners' understandings of legal support pathways and caregivers to access legal support. International Journal of Integrated Care, 25(1)

Children and young people,

Legal assistance services,

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The Public Understanding of Law Survey Volume 3: A New Perspective on Legal Need and Legal Capability

Hugh McDonald,

Nigel J. Balmer,

Pascoe Pleasence,

Rebecca L. Sandefur,

| 2024
This publication explores how attitudes, skills and confidence matter in satisfactorily resolving justiciable issues.

Legal need surveys,

Legal needs,

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Natural disaster-related legal need in Australia: State of the evidence

Natural disaster-related legal need in Australia: State of the evidence

Emily Kothe,

Kerryn Butler,

Catriona Mirrlees-Black, | 2024

This report provides the first comprehensive summary of what is known about disaster-related legal needs in the Australian context and offers new insights to aid in understanding the specific challenges...

Legal assistance services,

Legal needs,

Recent,

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Public Understanding of Law Survey (PULS) In brief: Young people’s experience of legal problems

Georgina Rychner,

Rochelle Jupp,

| 2024
This briefing paper presents data about the prevalence of justiciable problems among young people (aged 18–24) in Victoria, drawn from the Victoria Law Foundation’s Public Understanding of Law Survey (PULS)....

Children and young people,

Legal needs,

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Public Understanding of Law Survey (PULS): Problems at work: Young people, employment and legal need

Georgina Rychner,

Hugh McDonald,

| 2024
This short paper uses the Public Understanding of Law Survey to examine the experience of employment problems that raise legal issues for people aged 18 to 24. This short paper...

Children and young people,

Legal needs,

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Toolkit 6 – Creating an accessible website for users with vision impairment

Law and Justice Foundation of NSW, | 2024

Creating an accessible website for users with vision impairment - Users who are blind often use screen reading software to increase their access to digital information. The following tips provide...
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Toolkit 5 – Distributing your resource

Law and Justice Foundation of NSW, | 2024

This checklist covers issues to consider when distributing a print resource. Distribution includes the storage, insurance, packaging, postage and invoicing of a product. Distribution is often done in association with...
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Fact Sheet – Writing in Plain Language

Law and Justice Foundation of NSW, | 2024

Writing in plain language is an important part of communicating your message to a community group. It is particularly important when you message contains complex legal information that is not...
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The Public Understanding of Law Survey (PULS) In brief: How single parents experience the law in Victoria

Emmaline Ohri,

Hugh McDonald,

| 2024
This briefing paper presents data that is relevant to how single parents experience the law in Victoria, collected from Volume 1 of Victoria Law Foundation’s Public Understanding of Law Survey...

Legal needs,

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The Public Understanding of Law Survey (PULS) In brief: Mental distress and experience of legal problems

Hugh McDonald,

Rochelle Jupp,

| 2024
This briefing paper presents data from the Public Understanding of Law Survey (PULS) concerning experience of justiciable problems and mental distress. Visit the PULS website to find out more.

Health and Disability,

Legal needs,

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Comparing the 2015 and 2018 Collaborative Planning Resources NLAS indicators and priority groups

Sarah Randell, | 2018

This note has been prepared to provide clarification for the sector on whether data from the Law and Justice Foundation of New South Wales’ (the Foundation) 2015 and 2018 Collaborative...
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REACH OUT: Access to civil law services for remote residents on the Mid North Coast

Law and Justice Foundation of NSW, | 2016

The aim of this project was to trial the delivery of legal services using video-conferencing facilities for residents living in remote areas of the Mid North Coast. The target groups...
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Taking no action: unmet legal need in the Australian Capital Territory

Law and Justice Foundation of NSW, | 2012

The Legal Australia-Wide (LAW) Survey found that a sizeable proportion of people take no action to resolve their legal problems. This paper examines whether inaction in the Australian Capital Territory...
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Prevalence of legal problems in Queensland

Law and Justice Foundation of NSW, | 2012

This paper summarises findings from the Legal Australia-Wide (LAW) Survey concerning the prevalence oflegal problems in Queensland. Legal problems were widespread and often substantial. One-half of respondents reported experiencing at...

Legal needs,

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Access to justice and legal needs: A project to identify legal needs, pathways and barriers for disadvantaged people in NSW. Stage 1: Data digest

Sue Scott,

Ann Eyland,

Abigail Gray,

Albert Zhou,

Christine Coumarelos, | 2004

A Compendium of Service Usage Data from NSW Legal Assistance and Dispute Resolution Services, 1999–2002

Legal needs,

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