The Access to Justice Research Hub brings together practical guidance, research insights and evidence-based tools to support organisations working to improve access to justice. It helps practitioners, policy makers and researchers understand legal needs, assess service performance, and apply sociolegal research and other evidence into practice to strengthen service design, policy development and decision-making.
Who is most vulnerable to experiencing legal problems, and who is most likely to need legal or justice system assistance to successfully resolve their problems?
What information and data sources are available to support reaching people most at need of legal or justice system assistance, or most likely to access or interact with the justice system?
How to identify and assess the evidence on what aspects of legal assistance and justice system services are most effective in supporting access to justice?
How can the data collected by legal assistance and justice system services about their activities and clients inform more effective and people-centred service provision?
How can legal assistance and justice system services efficiently and reliably capture the experience of their clients to inform more effective people-centred service provision?
How do we know that legal assistance and justice system resources are being used effectively, efficiently, and are having their intended impact?
Research Guidance for Access to Justice
When planning new research, evaluation, surveys or data analysis, it’s recommended that research professionals are consulted on project design, data collection, analysis and reporting to ensure high-quality and reliable results. This helps to ensure that access-to-justice research is robust, ethical and sector standard.
Explore the Access to Justice Research Hub today or get in touch to apply best practice research methods in your organisation.
Frequently Asked Questions
What is the Access to Justice Research Hub and how can it help my organisation?
The Access to Justice Research Hub (‘Research Hub’) contains evidence-based tools, guidance and resources to help justice and legal assistance sector organisations understand legal need, as well as to monitor and evaluate services focused on improving access to justice. It also supports evidence-informed practice, policy, planning and decision-making.
Who can use the Research Hub?
Legal assistance services, policy makers, researchers and community organisations can use it to help navigate and identify unmet legal need, and for guidance on planning, monitoring and evaluating services.
How can I make use of the Research Hub when trying to assess legal need in my community?
The Research Hub provides practical guidance and information on data sources to identify who experiences legal problems, which groups face the biggest barriers, and where support is needed most. This guidance helps organisations assess legal need to target services where they will have the most impact.
How can the Research Hub support the monitoring and evaluation of legal services?
You will find tools and guidance to assess service impact, analyse client data and effectively capture client feedback. This includes ‘how-to’ guides, videos, interactive tools, and fact sheets. These tools support services to undertake monitoring and evaluation to improve service delivery.
How can the Research Hub help my organisation use evidence to improve services?
The Research Hub provides guidance, tools and practical frameworks to help organisations apply evidence in strategic service planning, monitoring and evaluation. It helps you gather and analyse data, understand client needs, and design services that are informed by research and best practice, improving access to justice outcomes.
