
You searched for: "Planning service delivery"
Showing publications between: 1991 - 2026

This report provides a service model for specialist LGBTQIA+ Community Legal Centres. It was developed through consultation with people with lived experience, community leaders and legal practitioners.

Supporting people-centred justice insights with civil justice data
The administrative data collected by courts and tribunals has potential to inform decision-making, improve litigants’ experiences, and strengthen public trust and confidence in the justice system.

Justice Impact Tests: What are they and what is their value?
Justice Impact Tests support good use of public funds, and their publication can promote public confidence in government and justice related decision making.

NLAS (Aboriginal & Torres Strait Islander peoples)
Updated to complete the suite of NLAS indicators based on the 2021 Census, NLAS(Aboriginal & Torres Strait Islander peoples) is intended to support the planning of legal assistance services as...

Introducing NLAS(Language) – 2021 Census
This latest addition to the suite of NLAS indicators is intended to support legal assistance service providers in identifying geographic areas where there is potential demand for translator and interpreter services.
About the Area Profiles data pack series
This document explains what the Area Profile data pack series is and how it can be used.

Submission to the Independent Review of the National Legal Assistance Program – October 2023
The Foundation’s submission to the review of the National Legal Assistance Partnership (NLAP) 2020-25. The NLAP is a national partnership agreement between the Australian Government and all states and territories...

Making the invisible visible: using Census data to measure potential demand for human services
Presentation to 2023 Australian Social Policy Conference: Social Policy for Social Change (11 September 2023) on using data for human services.

Need for Legal Assistance Services (NLAS) indicators – 2021 Census update
The Foundation’s NLAS(Capability) and NLAS(Community) indicators have been updated with the most recent (2021) Census data, with counts available at various levels of geography. These counts provide a comparative indicator...

Legal Assistance Services Outcomes Frameworks: A Rapid Scoping Review
The successful use of outcomes frameworks as part of an outcomes-based approach to service design has many benefits by putting people's needs at the centre of design and delivery. An...

Using court data to support planning legal assistance for First Nations people (Data insights in justice)
To enable legal assistance services to appropriately structure available resources and plan most effectively to support Aboriginal and Torres Strait Islander people in the justice system, it is important to...

Locating legal assistance demand: using courts data to support legal service planning for First Nations people in NSW
This project aimed to support service planning for the Aboriginal Legal Service (NSW/ACT) Ltd (ALS) by sourcing and analysing relevant data and devising a proxy indicator for demand for legal...

An indicator of need for community legal centres: introducing NLAS(CLC), Justice issues paper 29
In August 2018 the NSW government announced that it was adopting an application-based funding model following the Cameron Review of community legal centres and other community-based legal assistance services. The...

What people need from the justice system: a person-centred approach
2019 Family Law Forum. This conference paper introduces the recent person-centred approaches to identifying legal need and what works to address it; briefly highlights key relevant findings from the LAW...

Using data to map catchments and identify gaps
6th Biennial ACSPRI Social Science Methodology Conference 2018 (12-14 December 2018) In October 2017, the Foundation was approached by Community Legal Centres NSW (CLCNSW) to: map the catchment areas of...

Locating demand: updating the Need for Legal Assistance Services indicators: 2016 Census data, Justice issues paper 28
This paper describes the revisions to the 2015 Need for Legal Assistance Services (NLAS) indicators following the release of the 2016 Census data. The NLAS indicators were developed by the...

Evidence of legal need in NSW to support the Cameron Review
The report seeks to provide evidence of legal need in New South Wales to assist the implementation of the Cameron Review in 2018. The evidence in this report builds on...

Evidence of legal need in NSW to support the Cameron Review implementation
Information session held for Community Legal Centres prior to their application submission (29 October 2018). The Foundation published the report called Evidence of legal need in NSW to support the...

Planning and delivery of legal assistance services
Equal Access to Justice, OECD Policy Roundtable, Riga (5 July 2018)

Mapping catchments and identifying gaps: a joint research project
Just Futures - Shaping our vision beyond 2020, National Association of Community Legal Centres Conference (29 August 2018). This project was undertaken to map the catchment areas of generalist CLCs...

Thoughts on incorporating specialist services into the planning of legal assistance services
Just Futures - Shaping our vision beyond 2020, National Association of Community Legal Centres Conference (29 August 2018). This conference paper aims to take the discussion beyond ‘working well together’...

Meeting legal need: a citizen-centred approach
Presentation to Thai Judicial Delegation, Sydney (26 June 2018)

Mouths to feed: locating demand for legal assistance services
International Conference on Access to Justice and Legal Services, University College London (11-13 June 2018)

Context for collaborative planning
Victoria Legal Aid Collaborative Planning Symposium: Understanding legal need, planning services, sharing insights (22 May 2018)

2018 Collaborative Planning Resource Presentation for the Senior Rights Service
Seniors Rights Legal Service (16 April 2018) 2018 Collaborative Planning Resource Presentation to Seniors Rights Service on using the CPR online tool: step by step demonstration.

2018 Collaborative Planning Resource Presentation for NLAF
NSW Legal Assistance Forum Plenary Meeting (21 March 2018) The 2015 Collaborative Planning Resource was funded by the Commonwealth to provide information in support of state and territory planning. It...

Need for legal assistance services: developing a measure for Australia, Justice issues paper 26
This paper describes how the Foundation developed the Need for Legal Assistance (NLAS) indicator which uses census data to assess potential demand by geographic location. It provides a count of...

Community legal education and information at Legal Aid NSW: activities,costs and a framework for planning
A Foundation review of Legal Aid NSW’s CLEI activities reveals new findings and discusses strategic directions, relevant to Legal Aid NSW and CLEI practitioners more broadly. The review included a...

Collaborative Planning Resource – Service Planning
The Foundation developed the Collaborative Planning Resource (CPR) in support of the 2015 National Partnership Agreement on Legal Assistance Services (NPA) between the Commonwealth of Australia and the states/territories. It...

Timing early intervention
This paper is drawn from Reshaping legal assistance services: building on the evidence base: a discussion paper by Pleasence, P, Coumarelos, C, Forell, S & McDonald, HM (2014). The Reshaping...

Community legal education and information at Legal Aid NSW: activities, costs and future planning
This report profiles Legal Aid NSW's community legal education and information (CLEI) activities over a 12-month period to 30 September 2014, and discusses issues in costing CLEI. This is the...

Planning legal assistance services by area: is SEIFA the answer?
Results from the Legal Australia-Wide (LAW) Survey demonstrate that certain disadvantaged groups are particularly vulnerable to legal problems. Thus, data that identify the demographic groups with high legal need and...

Planning legal outreach
This paper defines legal outreach and summarises the different models that can be used to deliver legal outreach. It describes the key characteristics of successful legal outreach and the benefits...

The development of the Legal Assistance Service Data Digest and Data Digest Online
This paper reports on a project by the Law and Justice Foundation of New South Wales to develop a database and associated online application to facilitate access to data on...

Reshaping legal assistance services: building on the evidence base: a discussion paper
This report draws on more than a decade of empirical research evidence - together with current experience of service providers - to inform the design and delivery of efficient and...

Lawyer availability and population change in regional, rural and remote areas of NSW
This research is the second of two studies undertaken by the Law and Justice Foundation into the availability of solicitors in regional, rural and remote (RRR) areas of New South...

Reshaping legal assistance services, building on the evidence base: summary
The Reshaping legal assistance services discussion paper draws on a substantial base of empirical research – together with current experience of service providers – to inform the design and delivery...

Review of Legal Aid NSW outreach legal services Stage 1 report: statistical overview of services, 2010-2012
The Law and Justice Foundation of NSW was asked by Legal Aid NSW to provide an overview of existing outreach services at Legal Aid NSW (Stage 1), and draw upon...

