Evidence Bank

Community legal information,

Uptake of legal self-help resources: what works, for whom and for what?, Justice issues 30

Hugh McDonald,

Suzie Forell,

Zhigang Wei, | 2019

This paper reports new analysis of the national dataset of the Legal Australia-Wide (LAW) Survey examining Australians' use of self-help resources (SHRs) for legal problems. It includes previously unreported measures...

LAW survey,

Legal needs surveys,

Legal assistance research & evaluation,

Developing a triage framework: linking clients with services at Legal Aid NSW

Christine Coumarelos,

Hugh McDonald, | 2019

Triage refers to the practice of responding to and sorting the people's legal problems on their degree or type to channel them to the appropriate service. The purpose of triage...

Triage,

Victoria Legal Aid: Information services literature scan

Sarah Randell, | 2018

The purpose of this literature scan was to locate and summarise the available research evidence on information services, with a focus on what contributes to effective legal information. Victoria Legal...

Evaluations,

Community legal education,

Limits of legal information: when knowing what to do is not enough

Hugh McDonald,

Suzie Forell,

Julie People, | 2014

One aim of community legal information and education strategies is to promote community understanding of law and what to do about legal problems. Key to this is a focus on...

Access to justice,

LAW survey,

Legal assistance by video conferencing: what is known? Justice issues paper 15

Suzie Forell,

Meg Laufer,

Erol Digiusto, | 2011

In recent years there has been an increasing drive to improve access to legal services through the use of video conferencing technology. This paper reports on an extensive search for,...

Evaluations,

Technology,